Glenbrook High School District 225

1. Press "Counter Check" or "123" button on machine
2. Press "Monitoring Services" button on screen
3. Press "Communication Test" button on screen
4. Press "Start Test" button on screen
   • If Communication Test was successful, your machine is now communicating and toner will ship when machine is low on toner
   • If Communication Test was unsuccessful, please contact your IT department and have them confirm the following imageWARE Remote criteria can be met.
     • Secure Port 443 is open
     • The following URLS are not blocked from outbound internet communication

Failure to reestablish communication could result in running out of toner. Thank you for your prompt attention to this matter. If you have any questions, please reply to this email or call our Customer Service department at 800-447-0772.