How to fix Netflix Black screen issue on Zoom

NOTE: streaming videos from sites like Netflix, Amazon Prime, or Hulu may not always work depending on the operating system of your device. For example, over the past year we have seen times where certain Windows & Zoom updates changed this month-to-month.

If your friends are seeing a black screen when you share Netflix movie or TV show with them, here’s a fix for it.

Open the Zoom’s Desktop client, and go to Settings. Now, click Video > Advanced. Now, disable all the three checkboxes related to hardware acceleration. See the GIF below for help. Play the Netflix movie again and share the window it is being played on with your friends via Screen Share option in Zoom. Your friend shouldn’t get the Black screen problem now.